Export Logistics & Administration Apprentice
Summary
An opportunity to develop your administration and export logistics skills in a busy Rochdale office. Supporting Export Account Managers, you will prepare weekly customer reports, track orders and shipments, book collections with carriers and assist with sales administration. You will communicate with customers, account managers, the warehouse and logistics partners to keep orders moving and information accurate.
Annual wage
Yearly – Between 15,000 to 25,000 depending on experience.
Training course
Business Administrator Level 3
Hours
8.45 am to 5.15 pm Monday to Friday.
4.00 pm Friday finish every other week.
Duration
18 Months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
• Prepare and send weekly customer reports, including back-order reports, packing lists and shipment tracking updates.
• Send weekly back-order reports to agents and Business Development Managers (BDMs).
• Review the Date Change Report daily and update customers on delayed back orders.
• Request shipping quotations from carriers.
• Book collections, including daily DHL pickups and K&N trailers.
• Liaise with DHL, K&N, UPS and other carriers for live shipment information.
• Prepare DHL collection paperwork and daily K&N trailer invoice documentation.
• Log VIP customer shipments with K&N for follow-up and KPI tracking.
• Order DHL and UPS stationery and create customer-specific shipping labels.
• Arrange parcel dispatches for other departments.
• Help Internal Account Managers log sales opportunities and create and send quotations.
• Release back orders and follow up with the warehouse on outstanding orders.
• Attend monthly KPI meetings with the line manager and take part in regular training.
Where you’ll work
Kingsway Business Park, Edmund Bell Unit E1A, John Boyd Dunlop Dr, Kingsway, Rochdale OL16 4NG
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
ROCHDALE TRAINING ASSOCIATION LIMITED
Your training course
Business Administrator Level 3
Your training plan
Business Administrator Level 3 Apprenticeship with Rochdale Training, combining workplace experience and training. Apprenticeship standard delivered on site at the Employer premises.
Requirements
Essential qualifications
Maths and English Grade 4 & Above – Essential
Business Studies – Pass – Desired
Skills
• Strong administration skills, including Excel and accurate paperwork.
• Good organisational skills and ability to meet recurring weekly reporting deadlines.
• Clear communication with customers, colleagues, carriers and warehouse teams.
• Ability to monitor orders, track shipments and follow up outstanding actions.
• Previous export, logistics or shipping administration experience would be ideal.
• Familiarity with DHL, UPS, K&N or similar carriers would be beneficial.
Other requirements
• Reliable and attentive to detail.
• Proactive and comfortable chasing updates from carriers and the warehouse.
• Able to manage priorities and meet deadlines.
• Professional, organised and willing to learn.
• Confident working with different teams and customers.
About this company
Edmund Bell is an employer based in Rochdale. This full-time, office-based apprenticeship supports its export operations, working closely with Export Account Managers, customers, shipping carriers and the warehouse. The apprentice will help ensure that orders, reporting and deliveries are coordinated accurately and customers are kept informed.
Website- https://www.edmundbell.com/
After this apprenticeship
The role provides experience across export logistics, customer account support and administration.
Ask a question
The contact for this apprenticeship is:
Adam Bhatti
abhatti@rochdaletraining.co.uk
01706 631 417
