Business Administration Apprentice - Redbrick Academy

Summary

Redbrick Academy is looking for a motivated Business Administration Apprentice to support admin, customer service, and social media in their busy Oldham office. You’ll gain hands-on experience in administration, digital communication, and business operations while working towards a recognised qualification.

Annual wage

£13,741 a year

Minimum wage rates (opens in new tab)

£7.55 Per hour

Training course: Business administrator

Hours: Monday to Friday Approx. 35 hours per week
35 hours a week

Start date: Friday 16 January 2026

Duration: 18 Months

Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Business Administration Apprentice at Redbrick Academy, you will support daily office operations and help promote the academy through effective digital communication and social media content.

Your main responsibilities will include:

Administration Duties

Handling telephone and email enquiries from parents, learners and partners
Managing bookings, timetables and attendance records
Preparing documents, letters and reports as required
Maintaining accurate learner records and updating internal systems
Supporting enrolment, registration and paperwork processing
Filing, photocopying, scanning and general office organisation
Supporting staff with administrative and operational needs

Social Media & Marketing Support

Assisting with creating and scheduling posts for Instagram, Facebook and TikTok
Monitoring and responding to messages and comments professionally
Helping produce engaging content (photos, short videos, updates)
Supporting the promotion of courses, success stories and academy updates
Tracking engagement and supporting digital campaigns

This is a varied and fast-paced role ideal for a confident, creative and organised individual who enjoys working both in an office environment and with digital platforms.

Where you’ll work

CHAMBERS BUSINESS CENTRE, CHAPEL ROAD, OLDHAM, OL8 4QQ

Check your travel to work

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Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ROCHDALE TRAINING ASSOCIATION LIMITED

Your training course

Business administrator

Equal to Level 3 (A level)

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training to be Provided

Business Administrator Level 3 Apprenticeship Standard
Functional Skills in English and maths (if required)
Weekly or monthly coaching sessions delivered by Rochdale Training
On-the-job training and mentoring from academy staff
Business Administrator Level 3 Apprenticeship Standard
Monthly coaching sessions delivered by Rochdale Training
On-the-job training and mentoring from academy staff

Requirements

Essential qualifications

GCSE Maths and English (Grade Grade 4/C or above) essential

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Team working
professional and approachable
Creative and confident
Enthusiastic
Reliable and organised

Other requirements

This role involves regular communication with parents and learners
Time management and professionalism are essential
Social media responsibilities must be handled in line with safeguarding policies

This is the first stage of your application process. Candidates who are successful at this stage will be invited in for a screening interview at Rochdale Training. You will be sent a link to book onto one of our screening sessions. If you have not heard from Rochdale Training within 3 working days of submitting your application, please reach out to the named contact on this vacancy.

About this company

Redbrick Academy is a growing and innovative training organisation based in Oldham, providing high-quality education, tutoring and academic support for learners of all ages. The academy is committed to helping learners achieve their full potential through excellent teaching, personalised support and a positive, inspiring learning environment. A Business Administrator Apprentice will play a key role in supporting the day-to-day running of the academy, including administration, customer service, digital communication and social media engagement. This is an ideal opportunity for someone looking to build professional office experience while contributing to a friendly and education-focused organisation.

After this apprenticeship

Possible progression into a full-time administrator, marketing assistant or communications role
Opportunity to take on more responsibility as the academy grows
Potential progression into higher-level business or digital marketing qualifications