Business Administration Apprentice - FIRE-MECH FIXINGS LIMITED

Summary

A fantastic opportunity to start your career in administration with Fire-Mech Fixings. You will support the day-to-day operations of the office, working across departments including sales, procurement and operations, while completing your Business Administrator Level 3 Apprenticeship with Rochdale Training.

Annual wage

£16,000 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course: Business administrator

Hours: Monday–Thursday: 07:45 – 16:30 Friday: 07:45 – 14:30
39.25 hours a week

Start date: Friday 16 January 2026

Duration: 18 Months

Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Business Administration Apprentice at Fire-Mech Fixings, you will play a key role in ensuring the smooth-running of office operations. Working in a friendly, supportive environment, you will gain hands-on experience while developing strong administrative and organisational skills.

Key Responsibilities:

Answering incoming calls and directing enquiries
Responding to customer and supplier emails
Assisting with data entry, filing, scanning and maintaining accurate records
Preparing and updating documents, spreadsheets and internal reports
Supporting the sales and procurement teams with administrative tasks
Helping process orders, quotations and delivery notes
Maintaining organised digital and paper filing systems
Learning to use business software and internal systems
Supporting general office duties to ensure smooth day-to-day operations

Throughout the apprenticeship, you’ll work closely with experienced staff who will provide mentoring, guidance and structured training in line with your qualification.

Where you’ll work

Unit 3, Urban Park, George Stephenson Avenue, Kingsway, Rochdale, OL16 4GR

Check your travel to work

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Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ROCHDALE TRAINING ASSOCIATION LIMITED

Your training course

Business administrator

Equal to Level 3 (A level)

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard
Training delivered by Rochdale Training through workplace learning, progress reviews and dedicated off-the-job training hours

Requirements

Essential qualifications

GCSE Maths and English (Grade Grade 4/C or above) essential

Desired qualifications

Other (Previous Experience) Business Administration (Grade Any) desirable

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Positive attitude

Other requirements

This is a busy office environment requiring good organisation
The role involves working with multiple internal systems
Must be comfortable communicating with customers and colleagues
Tasks may require prioritising workloads and meeting deadlines

About this company

Fire-Mech Fixings is an established and respected supplier in the fire-protection and construction industry, providing high-quality products and outstanding service to customers across the UK. The business is employee-owned, with a strong commitment to developing staff, supporting wellbeing, and fostering an inclusive, collaborative workplace. This apprenticeship provides an excellent opportunity to gain valuable administration experience in a busy and supportive office environment. As an employee-owned company, Fire-Mech Fixings offers strong career progression, professional development, and a positive team culture.