Business Administration Apprentice

Summary

An exciting opportunity to join Meadows Care as a Business Administration Apprentice. You will support the Training, HR and Administration teams with a wide variety of office-based duties whilst gaining a nationally recognised Level 3 Business Administration qualification.

Annual wage

Competitive Apprenticeship Salary.

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Business Administrator Level 3

Hours

9.00am – 5.00pm

37.5 hours per week with a 30-minute unpaid lunch break.

Office-based in Rochdale, with occasional travel if required.

Duration

18 Months

Positions available

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Business Administration Apprentice, you will become an important member of the Business Support team, assisting with the day-to-day administration of the organisation. You will gain experience across several departments, supporting training, HR and general office operations while developing valuable administrative and organisational skills.

This varied role would suit someone who enjoys working in a busy office environment, is highly organised, confident using Microsoft Office and enjoys communicating with people.

Key Responsibilities

Supporting the Training and Business Manager with a wide range of administrative duties.
Assisting with the coordination and administration of staff training programmes.
Booking training courses, meeting rooms and training venues.
Preparing induction and welcome packs for new employees.
Updating training databases, spreadsheets and learning records.
Registering new starters onto internal training systems.
Maintaining the annual and monthly training diaries.
Recording attendance and updating training matrices.
Liaising with managers, trainers and external training providers.
Collating training feedback and producing reports.
Formatting professional documents, reports, letters and spreadsheets using Microsoft Word and Excel.
Taking accurate minutes during meetings whilst maintaining confidentiality.
Answering telephone calls and acting as the first point of contact for staff and visitors.
Providing reception cover and welcoming visitors to the office.
Monitoring shared inboxes and responding to enquiries professionally.
Supporting HR with recruitment administration and onboarding documentation.
Maintaining accurate filing systems and confidential records.
Assisting with diploma administration and maintaining learner databases.
Updating internal databases and company management systems.
Supporting departments across the business with administrative tasks.
Carrying out general office administration as required.

Where you’ll work

Meadows Care Ltd

Egerton House

Wardle Road

Wardle

Rochdale

OL12 9EN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ROCHDALE TRAINING ASSOCIATION LIMITED

Your training course

Business Administrator Level 3

Your training plan

You will complete the Level 3 Business Administrator Apprenticeship with Rochdale Training.

Your apprenticeship will include:

Business communication and customer service.
Managing information and business records.
Microsoft Office and business technology.
Organisation and time management.
Business processes and continuous improvement.
Professional behaviours and teamwork.
Data protection and confidentiality.
Minute taking and report writing.
Project support and administration.
Functional Skills in English and Maths (if required).
End Point Assessment.

You will receive regular workplace mentoring alongside dedicated support from Rochdale Training throughout your apprenticeship.

Requirements

Essential qualifications

Essential
GCSE Grade 4/C or above (or equivalent) in English and Maths.
Good IT skills, particularly Microsoft Word and Excel.
Confident keyboard and administration skills.

Desirable

Previous office, administration or customer service experience (work, voluntary or school-based).

Experience using Microsoft Excel.

Skills

Excellent communication skills.
Strong organisational skills.
Excellent attention to detail.
Confident using Microsoft Word, Excel and Outlook.
Good IT skills and willingness to learn new systems.
Ability to prioritise workload.
Good written English.
Ability to work independently and within a team.
Professional telephone manner.
Time management and multitasking skills.

Other requirements

Friendly and approachable.
Reliable and punctual.
Professional and confidential.
Positive attitude.
Eager to learn.
Highly organised.
Calm under pressure.
Self-motivated.
Flexible and adaptable.
Excellent work ethic.

About this company

Meadows Care is a well-established organisation providing high-quality residential care, education and therapeutic support for children and young people across the North West. Their dedicated teams work together to create safe, nurturing environments where young people can thrive and achieve positive outcomes.

This is an exciting opportunity to join the Business Support team as a Business Administration Apprentice. Working closely with the Training and Business Manager, you will gain valuable experience across training, HR, administration and office management whilst completing a nationally recognised Level 3 Business Administration Apprenticeship.

After this apprenticeship

Successful completion of the apprenticeship could lead to a permanent position within Meadows Care, with progression opportunities into areas including: