Business Admin Apprentice

Summary

Are you organised, proactive, and passionate about helping people? Join The Debt Advice Service as a Business Admin Apprentice. You’ll play a key role in assisting with client enquiries, checking eligibility for debt solutions, and helping generate new business.

Annual wage

£15,600.00 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Business Administrator Lv3

Hours

40 Hours per week, Monday to Friday, 9 to 5.30.

Shifts to be confirmed at interview.

Duration

18 Months

Positions available

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Business Admin Apprentice, you will work closely with the team to support daily operations. Your main duties will include:

Handling inbound enquiries via phone, email, and web chat.
Checking initial eligibility for various debt solutions.
Inputting and managing client information on internal systems.
Following up with potential leads and gathering required documentation.
Supporting the admin and advisor teams with general office tasks.
Delivering excellent customer service and maintaining confidentiality at all times.
Learning and understanding the financial products we offer to support client queries.

This is a fantastic opportunity for someone looking to grow in a professional, customer-focused environment.

Where you’ll work

The Debt Advice Service, Ram Mill, Gordon Street, Chadderton, Oldham, England, OL9 9RH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ROCHDALE TRAINING ASSOCIATION LIMITED

Your training course

Business Administrator Lv3

Your training plan

The apprentice will be based at Rochdale Training full-time for the first 6 months attending Diodes site multiple times throughout the first year.

Requirements

Essential qualifications

GCSE Maths and English at grade 4/C or above (or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Good communication skills (written and verbal)
IT literate (MS Office, email, data entry)
Attention to detail
Organisational skills
Ability to multitask and work independently
Team player

Other requirements

Friendly and approachable
Eager to learn and take initiative
Reliable and punctual
Professional attitude
Interest in helping others and making a difference

About this company

The Debt Advice Service provides confidential and professional debt advice, helping individuals regain control of their finances. We pride ourselves on a client-first approach and offer tailored debt solutions. This is a great opportunity to join a growing, supportive team and build a career in a meaningful industry.

https://www.debtadviceservice.co.uk

After this apprenticeship