Business Administration Apprentice (Receptionist) - Allure Aesthetics

Summary

An exciting opportunity to join Allure Aesthetics as an Apprentice Receptionist. You’ll be the first point of contact for clients, managing bookings, customer service and supporting social media content creation, while working towards a Business Administrator apprenticeship.

Annual wage

£12,563.20 a year

Minimum wage rates (opens in new tab)

£7.55 per hour

Training course: Business administrator

Hours: 32+ hours per week (days and times to be agreed with employer). Some evening and weekend work may be required.
32 hours a week

Start date: Thursday 16 October 2025

Duration: 18 Months

Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As an Apprentice Receptionist at Allure Aesthetics, you will:

Greet clients and provide a professional, welcoming service
Answer phone calls, texts, and emails regarding bookings and enquiries
Manage appointments and client records using the salon’s booking system
Support with consultation forms and confirm appointments with clients
Respond to messages and comments across social media platforms
Assist with creating and scheduling engaging content for Instagram, TikTok, and Facebook
Keep the reception area tidy and support general salon maintenance

This role offers hands-on experience in administration, customer service, and digital content creation within the beauty sector.

Where you’ll work

UNIT 1, REDBROOK MILL, BURY ROAD, ROCHDALE, OL11 4EE

Check your travel to work

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Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ROCHDALE TRAINING ASSOCIATION LIMITED

Your training course

Business administrator

Equal to Level 3 (A level)

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard Delivered in partnership with Rochdale Training through workplace learning and off-the-job training

Requirements

Essential qualifications

GCSE Maths and English (Grade Grade 4/C or above) essential

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Ability to multitask
Friendly and approachable

Other requirements

· Role includes working in a busy environment and occasional cleaning tasks · May include evening and weekend shifts · Must be comfortable engaging with clients and using social media daily

About this company

Allure Aesthetics is a growing beauty salon based in Rochdale, offering high-quality treatments and excellent client care in a professional, welcoming environment. The team is passionate about delivering outstanding customer service and supporting staff development. This is a fantastic opportunity for someone enthusiastic about the beauty industry and keen to build their skills in customer service, administration and social media management.

After this apprenticeship

Potential progression into a permanent Receptionist or Business Administration role within the salon, with opportunities to take on greater responsibility as the business continues to grow.