Business Administration Apprentice - Medlock Medical Practice

Summary

To provide efficient and professional support to the team at Medlock Medical Practice while developing the skills and experience needed to build a career in healthcare administration. This is a fantastic opportunity to gain hands-on experience in a busy medical environment, while working towards a Business Administration qualification.

Annual wage

£14,722.50 a year

Minimum wage rates (opens in new tab)

£7.55 per Hour

Training course: Business administrator

Hours: Shifts between 8.00 am and 6.30 pm
37.5 hours a week

Start date: Saturday 16 August 2025

Duration: 18 Months

Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Greet patients and visitors in a polite and professional manner, directing them as required.
Answer telephone calls and respond to routine enquiries.
Schedule and manage patient appointments using clinical software.
Maintain and update patient records accurately and confidentially.
Support the processing of repeat prescriptions and incoming/outgoing correspondence.
Assist with data entry, filing, scanning, and archiving of documents.
Provide general administrative support to the practice team, including GPs, nurses, and reception staff.
Assist in the organisation of meetings and practice events.
Uphold confidentiality and data protection policies at all times.

Where you’ll work

KEPPLE BUILDING, ASHTON ROAD WEST, FAILSWORTH, MANCHESTER, M35 0AD

Check your travel to work

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ROCHDALE TRAINING ASSOCIATION LIMITED

Your training course

Business administrator

Equal to Level 3 (A level)

Your training plan

You will work towards the Level 3 Business Administrator Apprenticeship Standard. Training will be delivered in partnership with Rochdale Training, through work-based learning.

Requirements

Essential qualifications

GCSE Maths and English (Grade Grade 4/C or above) essential

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Team working
Friendly
Approachable

Other requirements

Renovation work will be taking place to expand the surgery.

About this company

Medlock Medical Practice is a GP practice located at the Keppel Building in Failsworth, Manchester. They offer a range of services, including routine and urgent appointments, and are committed to providing patient-centred care. The practice emphasises working in partnership with patients, involving them in decisions about their medical care.

After this apprenticeship

Upon successful completion of the apprenticeship, there may be an opportunity for permanent employment or progression into further roles. Previous Apprentices have moved into senior positions within the Surgery.