Business Administration Apprentice - LMO Operations

Summary

Apprentice sales administrators provide clerical and organisational support to a sales team. The Apprentice will be responsible for processing customers' applications, completing vehicle, AML, document, and proof checks, completing final checks, handling customer questions, answering the telephone and dealing with customer and introducer queries

Annual wage

£14,722.50 a year

Minimum wage rates (opens in new tab)

£7.55 per hour

Training course: Business administrator

Hours: Monday to Friday, 9.00 am to 5.00 pm
37.5 hours a week

Start date: Wednesday 16 July 2025

Duration: 18 Months

Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Provide excellent operational support to external BDM, underwriting team and all introducers and customers.
Adhere to all aspects of Treating Customers Fairly in line with Compliance Guidelines
Accurate data capture of loan applications
Handle inbound and outbound calls and queries
Answer email queries
Complete AML checks
Complete HPI vehicle checks
Accurate input of vehicle details
Complete finance quotations
Accurate review of customers' proofs
Complete ‘final checks’ on packaged deals
Work towards meeting set turnaround times and KPI’s
Adhere to all internal Policies

Where you’ll work

CROSSFIELD MILL, CRAWFORD STREET, ROCHDALE, OL16 5RS

Check your travel to work

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ROCHDALE TRAINING ASSOCIATION LIMITED

Your training course

Business administrator

Equal to Level 3 (A level)

Your training plan

Training to take place on-site at the workplace.

Requirements

Essential qualifications

GCSE Maths and English (Grade Grade 4/C or above) essential

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Attention to detail
Organisation skills
Customer care skills
Quick learner
Ability to work effectively
Ability to work Independently

Other requirements

This role will involve you dealing with people directly via the telephone. A confident telephone manner will be required.

About this company

LMO is a family-based company that has been established since 2016. We offer motor finance solutions to Car Dealerships, Brokers and Manufacturers. We pride ourselves on providing exceptional service to introducers and customers.