It is the Company’s aim to ensure that it complies with the requirements of relevant legislation, including the Data Protection Act 1998.  The Company will do its utmost to guard against the following:

• Storing of inaccurate, incomplete or irrelevant information
• Unauthorised access to stored information
• The use of information for a purpose other than for which it is intended
• The use of unauthorised equipment or software
• Any breach of specific security measures or procedures
• Unauthorised links with external sources

A breach of this rule may lead the Company to instigate the disciplinary procedure.    


The only circumstances in which a breach of confidentiality may be justified are:

When there is a danger to the individual or others
When not to do so would be breaking the law

During the course of employment or when applying to become a learner with RTA, individuals are required to provide a certain level of personal information. The data that is collected during the process falls into either the category of PRIVATE DATA or PUBLIC DATA.

PRIVATE DATA includes personal information such as name, address, telephone number etc. Such information will be used to allow RTA to contact or provide information to an employee, learner or customer, or to keep a record of advice or information given to such individuals. This data will not be disclosed to a third party without the express prior permission of the individual. RTA will at all times comply with the Data Protection Act.

PUBLIC DATA includes all non-private information, including for example the anonymous content of an enquiry. Such data must not include personal details of the enquirer.