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Picture of Rhuana Begum
New Contact Centre Course starting on 9th September
by Rhuana Begum - Thursday, 31 July 2008, 01:43 PM
 

Course for the unemployed:

City and Guilds Certificate in Contact Centre Skills - Level 2

Do you want to gain new skills/knowledge?

Do you want to feel a sense of achievement?

Do you want a new challenge?

If so, this programme is for you!

Contact Joanne on 01706 631417 for more information


Available Courses

Resources for Employers

Information about ALISON

ECDL "how to" booklets to help you pass each modular exam.

'How To' resources and simulated exercises for some of the ITQ level 2 units.

A booklet that may help you with the Mandatory Unit 101

A booklet that may help you with the standards and knowledge of the Mandatory UnitsĀ 

Simulation exercises for Level 1 iTQ NVQ.

Information and links to help complete the assignments and exam for the Technical Certificate component of the Apprenticeship Framework.

"How to" sheets to help you work through the COMMS projects and strengthen your skills ready for the on-line exam

"How to" sheets to help you work through the AON projects and strengthen your skills ready for the on-line exam

Resources and useful links

Resources and useful links

Useful links and resources to help you complete your qualification.

Here you will find resources to help you achieve your plumbing qualification.




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  • 31 Jul, 13:43
    Rhuana Begum
    New Contact Centre Course starting on 9th September more...
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