Ref 7603
£9000.00 per annum   
37 hours per week

A great opportunity for a Business Support Apprentice  to work directly for the Council Chief Executive (Steve Rumbelow).

To work in the Chief Executive’s office in a range of business support functions. To contribute to providing the best service possible to the people of the Borough of Rochdale in accordance with council policies and procedures.

Principal Duties  

To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including:

  • Meeting and Greeting high level visitors in a courteous and professional manner
  • Postal duties
  • Photocopying and collating documents
  • Taking Concise and accurate telephone messages
  • Making telephone calls under direction
  • Inputting data onto computer systems
  • Using IT packages for word processing, spreadsheet and database applications.
  • Servicing meetings
  • Organising and servicing events
  • Dealing with customer requirements in a courteous and professional manner, taking advice from the supervisor when appropriate.
  • Maintaining total confidentiality at all times.  
  • To attend training and work to achieve the agreed Apprenticeship training programme.
Secondary Duties
  • To be familiar with a wide range of IT systems.
  • To ensure the effective use of office equipment and machinery and to make use of such facilities.
  • To undertake word processing and other administrative/customer services work as required.
  • To assist when required in activities to promote and publicise Apprenticeships within the Council.
  • To participate in council programmes of in-service training.  

Candidates must live within the boundaries of Rochdale Borough.

Requirements and prospects

Desired skills
  • Ability to communicate clearly, both verbally and in writing
  • Ability to work as part of a team
  • Adaptable and flexible in approach
  • Committed to acquiring new skills relevant to the post and attendance on relevant training courses
  • Experience of using computers either at home, work, college or school to be able to produce letters and other documents and carry out basic operations using e-mail, spreadsheets and databases

Personal qualities
  • Well presented, clean and tidy appearance.
  • Have an interest in and commitment to a career within the public sector
  • Ability to work in a variety of locations and potential evenings/early morning
  • Ability to observe confidentiality/data protections at all times

Qualifications required
  • Have a minimum of 5 GCSE's grade A-C (level 4 or above) or equivalent to include Mathematics and English
  • Evidence of a very high standard of literacy

Things to consider;
£9000.00 per annum training allowance for the first 12 months and then national minimum wage for the remaining 6 months